One of the things I notice when working with freelance language teachers, trainers and coaches is that many people find marketing their businesses much harder than actually delivering their services.
They’re experienced, knowledgeable and genuinely good at what they do, but getting that across to potential clients can be another matter entirely.
Some people feel uncomfortable promoting themselves, while others throw themselves into every marketing activity they can think of, posting on social media, attending networking events and creating endless amounts of content, without necessarily seeing much return for all that effort.
I think these five quotes are a useful reminder of what effective marketing is actually about, and how to make it work for your freelance business.
1. Running a business without marketing will kill it – Paul Cookson
It might sound a bit over-dramatic, but the bottom line is that if no one knows about your business, you’re going to struggle to find clients.
Word of mouth is, of course, a form of marketing too, and often a very effective one because it comes with a degree of trust already built in. But the problem with relying entirely on referrals is that you don’t have much control over when they’ll happen, or whether they’ll bring you the kind of clients you actually want to work with.
I’ve worked with plenty of freelancers who’ve had successful businesses for years through word of mouth, only to find themselves struggling when their circumstances or the market change.
If you want a reasonably consistent income and the freedom to choose the kind of work you do, you need to take some responsibility for making sure the right people know about your business.
And that means getting comfortable with marketing, even if the idea currently makes you shudder.
2. Don’t find customers for your products. Find products for your customers – Seth Godin
This is one of my favourites, because it gets to the heart of something I spend a lot of time helping clients with.
People often come to me with an idea for a course or programme they’ve spent ages developing, and then ask how they can find people to buy it.
But how do they know that anyone actually wants what they’ve created?
If you’re working with busy professionals, for example, is the standard offer of an hour’s English lesson each week really what they want or need? Perhaps they’re looking for something more intensive, more flexible or much more closely connected to a particular problem they’re facing at work.
This is why having a clear niche and understanding your potential clients is so important. You need to know what matters to them, what they’re struggling with and what they’re prepared to invest in solving.
And then you can use your expertise to develop an offer that really meets those needs.
I think this is something language teachers are particularly well placed to do. We’re used to carrying out needs analysis and designing learning experiences around what people want to achieve. We just need to apply those same skills to developing our businesses.
3. One of the best ways to sabotage your content is to not tie it to your goals. Know why you’re creating content – Ellen Gomes
I couldn’t agree more.
I see freelancers spending an enormous amount of time creating content for LinkedIn, Instagram, YouTube or their blogs, without being particularly clear about what they’re hoping to achieve.
They’ve been told that consistency is important, so they post three times a week, or perhaps every day. They share useful teaching tips, interesting articles and the occasional personal update. They might even get quite a lot of engagement.
But is any of this actually helping them attract clients?
I’m not suggesting that every piece of content needs to result in an immediate enquiry or sale. Some content is about building trust, demonstrating your expertise or helping potential clients understand an issue from a different perspective.
But it should have a purpose, and that purpose should connect in some way to your wider business goals.
Just as you wouldn’t normally plan a lesson without thinking about what you wanted your students to learn or be able to do, it makes sense to think about what you’d like people to take away from your content.
Perhaps you want them to understand something about the problem you help solve, recognise why your approach is different or take a step towards finding out more about working with you.
And that should influence both what you write and the call to action you include.
4. It’s a dialogue, not a monologue. Social media is more like a telephone than a television – Amy Jo Martin
One of the reasons so many ELT freelancers tell me they dislike social media is that it can feel like an endless stream of people announcing their achievements and telling everyone how wonderful they are.
“I’m delighted to announce that…”
Now, there’s absolutely nothing wrong with celebrating your successes, and I think a lot of freelancers could do with being rather less modest about what they’ve achieved.
But if all you ever do on social media is make announcements and talk about yourself, you’re missing one of its biggest advantages.
It’s an opportunity to have conversations with people.
You can ask questions, share ideas, respond to what other people are saying and find out more about the things that matter to your potential clients.
And those conversations can be incredibly useful, both for building relationships and for understanding your market.
I also think that many language teachers underestimate how good they already are at this. Getting people interested in a topic, encouraging discussion and listening carefully to what they say are all skills we’ve developed through teaching.
Of course, having lots of conversations doesn’t automatically translate into paying clients. You still need to make sure you’re reaching the right people and that they understand what you offer.
But it’s a much more natural way of marketing than simply broadcasting how brilliant you are and hoping someone decides to buy.
5. You can’t convince anyone of anything. You can only give them the right information, so that they convince themselves – Eben Pagan
This is another quote that I think could make marketing feel much more comfortable for a lot of freelance language professionals.
So many people associate marketing and selling with trying to persuade someone to buy something they don’t really want.
And it’s hardly surprising that they feel uncomfortable with that idea.
But effective marketing is about helping potential clients understand what you offer, how it could help them and why they might want to choose you.
That means talking about the problems you help people solve, explaining your approach and sharing examples of the results your clients have achieved.
You also need to make it clear what people can actually buy from you. This is something I see freelancers overlooking surprisingly often. They’ll happily share useful content for months, but rarely mention their services or invite anyone to take the next step.
And while I agree with the sentiment behind this quote, I don’t think we can assume that giving people information means they’ll automatically make a buying decision.
Sometimes they need a bit more reassurance or an opportunity to ask questions. Sometimes they simply need a reminder or a clear invitation to work with you.
There’s nothing wrong with that, provided you’re genuinely helping people make a decision that’s right for them.
So, how effective is your marketing?
I think these five quotes are a useful reminder that effective marketing involves rather more than getting visible and posting consistently.
You need to understand your potential clients, create something they genuinely value, communicate that value clearly and give people opportunities to get to know you and your approach.
And you need to have a reason for the marketing activities you choose, rather than simply doing what everyone else seems to be doing.
There’s an awful lot of marketing advice out there, and it’s easy to end up spending so much time trying different tactics that you lose sight of what you’re actually trying to achieve.
If your marketing isn’t bringing in the enquiries you’d like, perhaps it’s worth looking at how well the different pieces fit together before deciding you need to do even more.
You can find more ideas in my Finding and Attracting Clients Resource Centre.
Want to make your social media content more strategic?
If you’re spending ages thinking about what to post, or posting regularly without seeing much in the way of enquiries, I’ve got something that might help.
My free 30 Ideas for Social Media Posts guide gives you a collection of adaptable prompts specifically for freelance language professionals.
You’ll also receive a short five-day email series showing you how to connect those ideas to your niche, your offers and what you’re actually trying to achieve with your marketing.
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